Non-urgent advice: Urgent Appointments
If you require an urgent appointment for a problem that you feel will can not wait and feel that any of the services offered to you are not until the next available appointment, our care navigating team will vet this with the GP and you will be informed of the outcome.
Urgent appointments are not for repeat prescriptions, fitness for work certificates or for signing forms.
We provide same day appointments at present for GPs.
We also have routine pre- bookable appointments for the GPs, Nurses and HCAs, FCP and clinical pharmacist.
You can make an appointment with one of our services, by telephone or visiting the surgery our opening hours are 8AM – 6.30PM Monday to Friday.
Online Appointments
We have appointments available to book online with the GP, they are made available up to 2 weeks in advance. These appointments are face to face only.
There is also appointments available to book online for Nurses, HCA, Physios and Clinical pharmacist, please note that the slots have been specifically made for the type of appointment available to book only, ie cervical smear, blood test ect. If any appointments are booked into these slots for an alternative reason, we will contact you and ask you to re arrange, as these slots are made for correct time and with the qualified clinician for that appointment.
Chaperones
All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking or speak to your GP.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Home Visits
Where possible please try to telephone reception 0115 9212970 before 10:30am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the practice.
Teaching & Research
This practice supports training for student doctors and nurses. When students are training with our GP’s and nurses, if you request they are not included in your consultation, please inform the receptionist.