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GP+ Nottingham City – extended hours access for patients

Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service.

 Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.

 Opening hours are:

 16:00-20:00 Monday – Friday

9:00-13:00 Saturday & Sunday

This is not a walk-in service, appointments are required and booked through the reception team at the surgery.  For more information visit: www.ncgpa.org.uk/gpplus

When the practice is closed please telephone 111 to be directed to our out of hours services. All calls from landlines and mobiles are free or phone 999 in a life threatening emergency. We apologise for any inconvenience.

The latest copy of our newsletter and minutes from the recent Patient Participation Group meeting are now available on the Practice Group page.

Please read our information regarding the Practice General Data Protection Regulations in the GDPR folder

MIG 

MEDICAL INTEROPERABILITY GATEWAY

From time to time it is helpful for us to be able to share information about your health and care requirements with other health organisations that are responsible for providing you with healthcare. Across Nottinghamshire we are introducing a new system called MIG (Medical Interoperability Gateway) which will enable us to make relevant medical information available from your GP record with other healthcare professionals who are providing you with direct care. The MIG allows for relevant information to be viewed by other healthcare professionals, however before your information is accessed you will be asked for your explicit consent. Examples of organisations that may access your GP health information include NEMS Out of Hours team, walk in centres and local A&E departments.

Sharing of information in this way is designed to ensure that the healthcare professionals looking after you have the most relevant information to enable them to provide you with the most appropriate care. The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.

We have automatically set up the sharing facility to allow your information to be made available via the MIG. Whenever a clinician from another healthcare organisation wishes to view your GP information via the MIG they will always seek your permission before doing so; if you say “NO” they will not be able to see any information and no data will be made viewable via the MIG.

If you have any concerns about the sharing of your information or do not want your information being made available via the MIG please ask to speak to the Practice Manager who can advise accordingly.

Named GP

All patients have a named GP attached to their record.  If you would like to know your named GP, please ask at Reception.  Please be aware this is for admin purposes only and you can see any GP of your choice, when available.

flujabs

 

 

 

This General Practice is research active 

Conducting high-quality clinical research helps us to keep improving NHS care by finding out which treatments work best.

In this practice, you might be asked to take part in a clinical research study. Alternatively, ask our staff about clinical studies suitable for you.

Taking part in a clinical research study is voluntary and can be a rewarding experience.

To find local clinical research studies, go to: www.ukctg.nihr.ac.uk

To find out more about clinical research in the East Midlands visit: http://www.crn.nihr.ac.uk/east-midlands

To read about other patients who have benefitted from taking part in clinical research visit: http://www.crn.nihr.ac.uk/can-help/patients-carers-public/patient-stories/

ON LINE ACCESS TO MEDICAL RECORDS

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. From the 31st March 2016 Patients will be able to register to see Coded information on their medical records

Additionally full GP2GP Electronic Transfer of Medical Records will commence at the practice in January 2015

CHAPERONES

If you would like a chaperone present during your consultation, please ask when booking your appointment, or when you arrive for your appointment, or when you enter your consultation.  Our staff are fully trained to support you during your appointment   

Interpreting Services
If you would like a language interpreter or a hearing languages interpreter, please ask at reception.  We can also provide leaflets in other languages on request

Travel Vaccinations

If you require any vaccination relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.please call in to collect a Travel vacs form to be filled in and returned to the surgery prior to a appointment being given

or you may now fill in the Travel Health Questionnaine form on line(details below)

Travel Health questionnaire

to help us to offer the appropriate advice please fill out the online form and bring into the surgery prior to a appointment being given

It is important to do this as early as possible at least 6-8 weeks before you travel

 YOUNG PEOPLE

Sexual Health Services
Sex Worth Talking About
Free Chlamydia Testing

 

 

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Latest News

ON LINE ACCESS TO MEDICAL RECORDS.

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. From the 31st March 2016 Patients will be able to register to see Coded information on their medical records

Additionally full GP2GP Electronic Transfer of Medical Records will commence at the practice in January 2015

CHAPERONES

 

IF YOU WOULD LIKE A CHAPERONE PRESENT DURING YOUR CONSULTATION

 

THEN PLEASE ADVISE THE RECEPTIONIST WHEN BOOKING YOUR APPOINTMENT OR WHEN CHECKING IN AT RECEPTION

If you require leaflets in a other languages please inform the receptionist.

How sharing information in your medical records can help the NHS to provide better care

A modern information system has been developed, which will make increased use of information from medical records with the intention of improving health services. The system is being delivered by the Health and Social Care Information Centre (HSCIC) and NHS England on behalf of the NHS.

It is important that the NHS can use this information to get a complete picture of what is happening across health and social care and to plan services according to what works best. The new system will provide joined-up information about the care received from all of the different parts of the health service, including hospitals and GP practices.

Your date of birth, full postcode, NHS Number and gender rather than your name will be used to link your records in a secure system, managed by the HSCIC. Once this information has been linked a new record will be created. This new record will not contain information that identifies you. The type of information shared, and how it is shared, is controlled by law and strict confidentiality rules.

The new system will also provide information that will enable the public to hold the NHS to account and ensure that any unacceptable standards of care are identified as quickly as possible. Information will help to:

  • find more effective ways of preventing, treating and managing illnesses
  • guide local decisions about changes that are needed to respond to the needs of local patients
  • support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems
  • improve the public’s understanding of the outcomes of care, giving them confidence in health and care services
  • guide decisions about how to manage NHS resources so that they can best support the treatment and management of illness for the benefit of patients

It is important that you read the leaflet How information about you helps us to provide better care (PDF, 344kb) so that you understand how information in medical records can be used to improve the way that healthcare is delivered.

If you are happy for your information to be used then you do not need to do anything. But if you have concerns you should talk to your GP.

If you do not want information that identifies you from being shared outside your GP practice, talk to a member of staff at your practice. They will make a note of this in your medical record. This will prevent your information being used other than where necessary by law, such as in case of a public health emergency. You will also be able to restrict the use of information held by other places you receive care from. However, this will not affect the care you receive.

You can change your mind at any time and as many times as you wish. Just speak to your GP practice and ask them to record your wishes. For example, if you state that you are happy for your information to be used then you later decide that you object, tell your GP and the HSCIC will then ensure that any information they have from your GP practice and that could identify you is removed.

Information from GP practices will begin to be extracted and sent to the HSCIC in the autumn 2013. The GP data will be linked with the hospital data already held by the HSCIC.

For more information about how data is collected and shared, including confidentiality, read the Q&A below or download the FAQ for patients (PDF, 153kb) produced by the HSCIC and NHS England.

 

Text Messaging Service

From the beginning of September 2011 we will be introducing text messaging. If you have given us your mobile telephone number we will use it to send an SMS text message to remind you of your appointment.

If you prefer not to use this service, please let us know by using the Text Messaging Consent Form and we will note your records accordingly. Please post the form to us or give it in at reception.

PLEASE MAKE SURE WE HAVE YOUR CORRECT TELEHONE NUMBER AND REMEMBER TO LET US KNOW IF YOU CHANGE YOUR NUMBER. THANK YOU.

If you wish to register online for this service please fill out the consent form.

image002 Consent form

If you wish, you can opt out of this service by downloading and completing the opt out form and returning it to the practice.

pdf Opt Out/Opt In Form

 

Choose the RIGHT SERVICE, Get the RIGHT CARE

 

Visiting your GP practice has changed, you may still wish to see a GP but please consider whether another member of our team may be able to help you just as well or even better. If they can, we think that we will be able address your concerns sooner and increase the availability of our GP appointments for problems which require their expertise.

 

We have listed below various staff who may be able to assist. Please take a look.

Practice Nurse   

Minor Illness Nurse

Health Care Assistant

Pharmacy First at local chemists

Prescribing Clerk

 

So, the next time that you contact the practice to use our services, try to choose the RIGHT SERVICE to get the RIGHT CARE – remember, you may not always need to see a GP. If in doubt please ask one of our Reception Team when you contact us to make your appointment. A leaflet is available with full details.

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